Terms & Conditions
Last updated: 8 March 2026
These Terms govern access to the hospitality software platform ("Platform") provided by hospo.io Ltd.
1. Services
We provide software for:
- Guest list management
- Competition entry collection
- Outreach management
- Data export and reporting
2. Customer Responsibilities
The Customer agrees that it:
- Is the Data Controller
- Has lawful basis to collect Personal Data
- Will obtain valid marketing consent where required
- Will comply with UK GDPR
3. Fees
Fees are payable as agreed in the Order Form.
Late payments may result in suspension of access.
4. Acceptable Use
The Customer shall not:
- Use the Platform for unlawful purposes
- Upload malicious content
- Attempt unauthorised access
5. Data Protection
Data processing is governed by the Data Processing Agreement.
6. Intellectual Property
All intellectual property in the Platform remains the property of hospo.io Ltd.
The Customer receives a limited, non-transferable licence to use the Platform.
7. Limitation of Liability
To the fullest extent permitted by law:
- We exclude indirect or consequential loss
- Total liability is capped at fees paid in the previous 12 months
- Nothing excludes liability for death, fraud or other non-excludable liability.
8. Termination
Either party may terminate:
- On material breach
- For convenience with 30 days' notice (unless otherwise agreed)
Upon termination, data handling follows the DPA.
9. Governing Law
These Terms are governed by the laws of England & Wales.